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Black & Brace

Website Content & Care

Keep your website healthy, current and secure

Two straightforward plans for after launch — one for websites that rarely change, and one for businesses that update their site regularly.

Plans

Choose the level of care you need

Both plans include hosting administration, SSL monitoring and backup management. Website Partner adds monthly content changes, reporting and priority scheduling.

Website Essentials

Peace of mind for websites that rarely change.

S$199 /year

Ideal for: Websites updated a few times a year

  • Hosting administration
  • SSL monitoring
  • Basic uptime monitoring
  • Backup management
  • Monthly website health summary
  • Monthly contact-form test
  • Content changes are charged separately

“Hosting administration” means we look after the server your website runs on. See “What each plan covers” on the Website Content & Care page.

Choose Essentials

Recommended

Website Partner

Hands-on care for businesses that update their website regularly.

S$199 /month

Ideal for: Businesses with monthly updates to content, offers or projects

  • Everything in Website Essentials
  • Two content-change requests per month
  • Up to 60 minutes per request
  • Monthly website health report
  • Uptime monitoring
  • Applicable dependency and patch status
  • Backup verification
  • Contact-form testing
  • Priority scheduling
  • Quarterly website improvement review
  • New features and major redesigns
  • Unused requests do not roll over

“Hosting administration” means we look after the server your website runs on. See “What each plan covers” on the Website Content & Care page.

Choose Partner

Definitions

What each plan covers

Plain-language definitions, so you know exactly what is included — and what is not.

Hosting administration
We look after the hosting your website runs on — our VPS plan with our hosting provider: deploying updates to your site, keeping the server software patched, renewing SSL certificates, managing website-related DNS settings and controlling access.
SSL monitoring
We check that your website’s security certificate is valid and renewing, and act if it is not.
Uptime monitoring
An external service checks that your website responds, and we review alerts during business hours. Monitoring detects problems; it cannot prevent outages at third-party providers.
Backup management
Your website’s source code and content are kept in a Git repository with full version history, uploaded media is stored alongside them, and your deployment configuration is documented so the site can be rebuilt and redeployed. This covers the website itself — it is not a disaster-recovery service for email, domain registration or other third-party systems.
Health summary or report
A short written summary of the checks above, updates applied or recommended, and content changes completed during the period.

How content-change requests work

Clear rules keep the Website Partner plan fair and predictable for everyone.

  • You supply the final text and images for each change.
  • Each request must be one clearly defined task, such as updating a page section or adding a project.
  • Each request is limited to a maximum of 60 minutes of work.
  • Unused requests do not roll over to the following month.
  • New features, new page templates and major redesigns are excluded.
  • Work beyond the plan is quoted separately before we start.
  • Requests are handled during business hours. We do not offer 24/7 human support.

Ad-hoc content changes

Not on a plan? We are happy to help with occasional updates. Small, clearly defined changes start from the price below; we confirm the cost before starting if the scope is larger.

From S$60

per small request, subject to scope

Request a change

Reporting

What a monthly health report looks like

Care plan customers receive a monthly summary like the one below.

Illustrative sample — not real data

Monthly website health report

example.com.sg

Sample month

Sample website health checks
Check Status Detail
Website availability OK Example: 99.9% uptime recorded by external monitoring
SSL certificate OK Example: valid, auto-renews in 62 days
Backups OK Example: latest backup verified and restorable
Contact form test OK Example: test submission delivered successfully
Software updates Needs attention Example: one framework minor update available — scheduled
Content changes Information Example: 2 of 2 requests completed this month

Content changes completed

  • Example: updated opening hours on the Contact page
  • Example: added a new project to the Work page

Outstanding recommendations

  • Example: compress two large homepage images to improve load time
  • Example: review the About page copy, last updated eight months ago
Illustrative sample only. Every figure and item in this sample is an example of the report format — none of it is data from a real website.

Our monitoring and reporting, honestly

Black & Brace is a new studio. Here is exactly where our care tooling stands today.

  • Monitoring and backup tooling is configured for each website when its care plan begins — nothing runs before then.
  • Reports are prepared and reviewed by a person, not generated by an unattended dashboard.
  • Monitoring alerts are reviewed during business hours.

FAQ

Care plan questions

Can I update the website myself?
With a CMS website, yes — you can edit content through its editing interface. With a static website, changes are made by us, either as ad-hoc requests from S$60 or through the Website Partner plan.
What counts as one content-change request?
One clearly defined task that takes no more than 60 minutes — for example, updating a section of a page, replacing images or adding a project. You supply the final text and images. Larger tasks are quoted separately.
Do unused content-change requests roll over?
No. Website Partner includes two requests each month, and unused requests do not carry over to the following month.
Do you provide 24/7 support?
No. Support is provided during business hours, Monday to Friday, excluding Singapore public holidays. We do not promise 24/7 human support.

Keep your website in good hands

Tell us about your website and how often it changes — we will recommend the right plan.

Get a Free Quote